Universal Charger Magnetic 4-Pin for Smartwatch, USB-C to 4-Pin 7.62 mm Portable Charging Adapter Charging Cable Compatible with All Smartwatches with 4-Pin Charging Port (7.5-8 mm Spacing) (2 Pieces)

I think you are using the wrong picture for the "X3 Pogo Pin → USB-C Adapter" on your website. I don't think something like this is compatible. You probably need something like this: https://www.amazon.com/dp/B0G2L3H77X